Legal and policies

Policies for privacy, shipping, returns, and product safety.

Please review these policies before ordering. They explain how we handle customer information, delivery, returns, refunds, and product safety.

Last updated: June 7, 2026

Privacy Policy

We collect information provided through forms, checkout, analytics tools, and customer support interactions. This may include name, email address, shipping address, order details, device data, and site behavior. We use this information to process orders, provide support, improve the website, and send marketing communications where permitted.

We do not sell personal information as a standalone product. Service providers may help with hosting, analytics, email, payment processing, order fulfillment, fraud prevention, and customer support. Customers may contact yosa1688@hotmail.com to request help with privacy questions.

Shipping Policy

Orders are typically processed within 1-3 business days unless otherwise stated on the product page. Delivery times vary by destination, carrier service, customs processing, weather, and holiday delays. Customers are responsible for providing accurate shipping information at checkout.

If an order cannot be shipped as expected, support will contact the customer using the email provided with the order. Tracking details, when available, will be sent after the order is prepared for shipment.

Return & Refund Policy

Because topical wellness products involve hygiene considerations, opened or used items may not be eligible for return unless required by law or unless the product arrives damaged or incorrect. Unopened items may be reviewed for return eligibility within 14 days of delivery.

For damaged, incorrect, or missing items, customers should contact yosa1688@hotmail.com within 7 days of delivery with the order number, photos of the package, and photos of the product. Refunds, replacements, or store credit may be offered after review.

Order Changes & Cancellations

Contact support as soon as possible if an order needs to be changed or canceled. Changes may not be possible once an order has entered packing or shipment.

Product Safety

Do not apply patches to broken, irritated, sunburned, or inflamed skin. Stop use if irritation occurs. Do not use warming patches with heating pads or tight compression. People who are pregnant, nursing, managing a medical condition, or using topical medication should consult a qualified professional before use.

Medical Disclaimer

This website and its routine finder are for daily wellness product selection only. They do not diagnose, treat, cure, or prevent disease and do not replace professional medical advice.